FAQs
What Is the Best Software for Dialysis Access Tracking and Documentation?
Health DataWorks Enhances Dialysis Access Tracking
Product & Usage
What is Veristra™?
Veristra™ is an FDA-registered software platform designed to track and visualize cannulation patterns in dialysis patients. It can help reduce access complications by identifying overused zones and improving technique through real-time data and insights.
How is Veristra™ used during dialysis?
During treatment, nurses or technicians log the cannulation site using a simple touchscreen interface on a tablet. The system records the location, date, and user, then compiles this data into actionable visualizations and reports.
Is Veristra™ difficult to learn?
Not at all. Veristra™ is designed with dialysis workflows in mind. Most users can be trained in under an hour, and our support team is available to assist clinics during the onboarding process.
Does Veristra™ require an internet connection?
Yes, Veristra™ is a cloud-based application that requires Wi-Fi access to sync and store data securely. However, offline data entry options are currently in development.
Compliance & Security
Is Veristra™ HIPAA compliant?
Yes. Veristra™ is fully HIPAA-compliant and designed to protect patient privacy through secure data encryption and restricted user access levels.
Is the software FDA approved?
Veristra™ is an FDA-registered Class I medical device and has received FDA Breakthrough Device Designation for its innovative approach to dialysis access management.
How is patient data stored and protected?
All patient data is encrypted and stored on secure, HIPAA-compliant servers. Only authorized personnel within your clinic can access the data.
Technology & Features
What is the Laddex™ Score?
The Laddex Score is a proprietary metric developed by Health Data Works to measure how evenly dialysis access sites are being used. It combines statistical indicators like variability, entropy, and site clustering into a single score ranging from 0 to 1 — where 1 represents ideal, evenly distributed cannulation. A higher Laddex Score suggests better technique and lower risk of access damage.
What visual tools are included?
Veristra™ includes real-time heatmaps of puncture sites (Integrity Maps), cannulation history logs, performance dashboards, and comparison tools to monitor trends over time.
Can Veristra™ help with training?
Yes. Veristra™ will include optional access to a standardized cannulation training program and re-education cycles based on national vascular access best practices.
Implementation & Support
What is needed to get started?
We provide tablets, a charging station, and full setup support. Most clinics can implement Veristra™ in 1–2 days with minimal disruption.
Is there customer support available?
Yes. We offer onboarding support, live training, and ongoing help through phone, email, and in-app assistance. Our team is here to support your success.
How is pricing structured?
Veristra™️ offers flexible pricing options to fit the needs of dialysis providers. Most commonly, pricing is structured as a per-dialysis-session fee, allowing clinics to directly associate platform use with clinical activity and simplify internal justification. This approach also aligns with future value-based reimbursement efforts, including potential CPT code applications.
Alternatively, a subscription-based pricing model remains available for clients who prefer fixed costs. This includes a monthly software license fee, a per-seat fee based on the number of active dialysis patients, and a support fee. Clinics may also lease or purchase tablets for use with the platform.
A 30-day free trial is available for new sites, and onboarding fees may apply. Discounts are offered for multi-center deployments.
Business & Results
How does Veristra™ benefit our dialysis clinic?
Veristra™ offers powerful visualization and reporting tools that help identify cannulation patterns — including harmful area puncture techniques. While our software does not yet have independently proven outcomes data, published studies have shown that area puncture is associated with increased complications rates such as aneurysm formation, scarring and access failure. Veristra™ helps clinics track cannulation behavior over time, allowing administrators and staff to identify, discuss, and improve technique using objective data.
Can Veristra™ help us comply with best practices or improve quality scores?
Yes. By visualizing cannulation patterns and promoting more uniform, rope-ladder style techniques, Veristra™ supports alignment with nationally recommended best practices. Over time, this may contribute to better clinical outcomes and improved performance in quality programs such as CMS QIP.
Can we use Veristra™ data to coach or train staff?
Absolutely. The platform allows administrators to monitor technician-specific patterns and trends. This can support targeted coaching, re-education, or recognition of high-performing staff — ultimately encouraging consistent and safer cannulation practices.
Do you offer a trial or pilot period?
Yes. We offer a limited free trial period to eligible clinics. This includes full setup, training, and access to all core features of Veristra™. Contact us to see if your facility qualifies.
Is Veristra™ available internationally?
We are in the process of expanding into international markets. If you’re outside the U.S. and interested in early access or distribution partnerships, we’d love to speak with you.